Hi! How can we help?
Browse by category
Answers about orders, products and how to reach us.
Sales
Do you sell to companies or wholesale?
Yes. For corporate orders, head to Companies to place your order.
For wholesale, or to become an authorized retailer, please contact us here.
Information
How long do your products keep drinks cold or hot? How much does each one hold? How big are they?
It depends on the product. To see how many hours each Hydrate keeps drinks cold and/or hot, plus its capacity, size and other features, visit the Products and go straight to the product you're interested in.
What are your bottles and tumblers made of?
Hydrate bottles and tumblers are made of stainless steel with double-wall vacuum insulation. This technology, Temptech, comes with several benefits:
- Keeps drinks cold or hot for hours
- BPA-free
- No sweating or condensation
- Doesn't hold on to odors
- Easy to clean
How should I clean my Hydrate?
It depends on the product. For care and cleaning tips for your Hydrate, check out the tips on our blog.
My Hydrate bottle got scratched or dented. What can I do?
If the dent or scratch is on the bottom of the bottle, you can get a Boot to cover it, protect it and keep it looking good.
If the dent or scratch is from the middle up, you can:
- Cover it with stickers
- Cover it with art
- Try fixing the dent with this hot/cold technique
- Keep it as a “battle scar” 😉
What makes Hydrate different?
Our values and our community. We work passionately to make a positive impact on our customers and on the world we live in. And yes… we also design and make beautiful, high-quality products at an accessible price. 😉
Contact
I'd like to do a co-branding or partnership with you. Who should I contact?
Awesome! We're always open to new ideas and new partnerships. To reach us, go here.
I want to be a brand ambassador. Who should I contact?
Awesome! We're always looking for passionate people who make a positive impact. To apply, go here.
No questions match your search. Try different words or write to us.
Still have questions?
We're here to help!
Contact us















